Additional security

I bought additional security, $23.88-one year subscription, and I assumed I installed the protection correctly using my assigned license number.  However, I received a message saying I have yet to complete the transaction. What and how do I go about finding out what additional steps I need to take to completely install the added protection?  My PC indicates the program has been installed.

Hi Diana,

We will help you to sort out the issue.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us
 

Hi Diana,

We will help you to sort out the issue.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us