Adds to upgrade

Hello Bruce,
We appreciate the time you've taken and the opportunity to handle this for you.
Kindly provide us with the screenshot of the pop up message you received so that we could analyze the issue and assist you better?
Thank you.

how do I stop your annoying pop up adds from coming up constantly telling me to upgrade? This must stop or this will be the last time I use your product. I guess your AVG Ultimate isn't so "Ultimate" after all

Hello Bruce,
We appreciate the time you've taken and the opportunity to handle this for you.
Kindly provide us with the screenshot of the pop up message you received so that we could analyze the issue and assist you better?
Thank you.