Hi Ernesto,
We're glad to look into this & help you.
From your description, it seems that you're receiving the user account control prompt that requires admin password (windows login password).
To ensure this, share us the screenshot of the prompt for better clarity.
However, any software that changes the system or needs to access the root or system drive, will not be allowed to install unless you've logged into your admin account.
Hi Ernesto,
We're glad to look into this & help you.
From your description, it seems that you're receiving the user account control prompt that requires admin password (windows login password).
To ensure this, share us the screenshot of the prompt for better clarity.
However, any software that changes the system or needs to access the root or system drive, will not be allowed to install unless you've logged into your admin account.
To download AVG to my computer I am asked to input my Administrator password. Where or how do I find it? It does not allow me to recover it or direct me in any way. help