Hello Phillip,
We regret the inconvenience caused. We'll help you with this.
To check if AVG is causing this issue, please disable your AVG Internet Security temporarily & check if the issue still persists.
Refer to this article to temporarily disable your AVG Internet Security.
If the issue doesn't recur after disabling your AVG Internet Security, refer to this article to enable the following system rules of your AVG Internet Security Enhanced Firewall:
1. "Allow Windows File and Printer sharing"
2. "Allow remote desktop connections to this computer".
Kindly check if the issue still persists after enabling the above AVG Internet Security Enhanced firewall System rules.
Thanks in advance. Keep us updated.
Hello Phillip,
We regret the inconvenience caused. We'll help you with this.
To check if AVG is causing this issue, please disable your AVG Internet Security temporarily & check if the issue still persists.
Refer to this article to temporarily disable your AVG Internet Security.
If the issue doesn't recur after disabling your AVG Internet Security, refer to this article to enable the following system rules of your AVG Internet Security Enhanced Firewall:
1. "Allow Windows File and Printer sharing"
2. "Allow remote desktop connections to this computer".
Kindly check if the issue still persists after enabling the above AVG Internet Security Enhanced firewall System rules.
Thanks in advance. Keep us updated.
Good morning,
I have been using AVG for anwhile now and it has been working great bit I have Adobe Illustrator installed kn my PC and now it will now allow me to print anything from AI to my Graphtec vinyl cutter. How or is AVG stopping my connection between the pc and my Graphtec cutter.
I am using cutting master 4, I have uninstalled and reinstalled programs and nothing seems to be working.
Please can some one from AVG get back to me ASAP.