Ads showing up on screen when already have AVG

AVG Protection
3

Hello P. Ngaere,
Thank you for contacting AVG. 
We apologize for the inconvenience caused to you. 
We will certainly check and help you. 
As it is not recommended to share your subscription information over public post so we have removed your order details. 
Please confirm whether the ads appears randomly or appears in any AVG programs.
May I know what are all the AVG programs installed on your PC? 
Please send us the screenshot of the ads which you are getting. We will check and help you. 
Please refer to the below article to create a screenshot. 
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
Thank you and keep us updated.

1

I have AVG and a 2 year subscription for AVG AntiTrack ordered August 8, 2022, Order No. 1062453994639 for $71.76.  I keep getting ads on my screen saying I am not fully covered for whatever.  I assume this is for AVG AntiTrack. Why am I receiving these ads?

2

Hello P. Ngaere,
Thank you for contacting AVG. 
We apologize for the inconvenience caused to you. 
We will certainly check and help you. 
As it is not recommended to share your subscription information over public post so we have removed your order details. 
Please confirm whether the ads appears randomly or appears in any AVG programs.
May I know what are all the AVG programs installed on your PC? 
Please send us the screenshot of the ads which you are getting. We will check and help you. 
Please refer to the below article to create a screenshot. 
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
Thank you and keep us updated.