Advanced issues not resolved using 30 day trial

General discussion
6

So are you saying I need to but more than one "solution" from AVG for total AV protection? This is the screen shot of what I get
User-added image

5

Hello Jim, 

AVG Internet security trial will help you to resolve only viruses, Malware, browser threats, advanced issues. If you want to resolve performance issues or Privacy issues you need to have other AVG programs like AVG Tuneup and AVG Secure VPN.

For better clarity, please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) AVG program page which asking you to subscribe for more. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.

1

Good morning gang
I have signed up for the 30 day free trial to assess if its worth subscribing for the full protection (as opposed to the basic Free version). I have just run a scan and received a notification that there were 4 advanced threats on my PC. Chose the option to Resolve All and then I get the pop stating I can select 2 options to Buy the security package . . . . . 
Why, if I am trialing this version anyway?

Regards
Jim

2

Thank you for the screenshot, Jim
You have installed the AVG Antivirus Free and not the 30 days trail subscription.
You will not have the basic protection in the free version. 
If you have enrolled for the trail subscription, you would have got the activation code. By activating the application you will be able to access the Advance options available.

3

So are you saying I need to but more than one "solution" from AVG for total AV protection? This is the screen shot of what I get
User-added image

4

Hello Jim, 

AVG Internet security trial will help you to resolve only viruses, Malware, browser threats, advanced issues. If you want to resolve performance issues or Privacy issues you need to have other AVG programs like AVG Tuneup and AVG Secure VPN.

For better clarity, please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) AVG program page which asking you to subscribe for more. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.