I continue to get an issue for the advanced web shield in my antivirus software. When I click on it to fix it, AVG takes me to the protection page where I can see that the web shield is turned off. So I click on it to turn it on, but it takes me to the accessibility page. There it tells me to click on antivirus and turn on web shield. Well it's already turned on in there, so I go back to the protection page only to see it still off in there. So I click it again to turn it on, but again it sends me to the accessibility page. This time I turn it off and back all the way out to the antivirus home page and start over. I click on scan and it tells me that I have an issue and it brings up a box to enable or ignore the issue and I click enable. It takes me back to the protection page and I click on web shield and again it takes me to the accessibility page, so I turn it back on in there and back out to the protection page, but it's still off in there. I try clicking again, but it wants to take me back to the accessibility page. Any suggestions on how I can fix this issue?
Hello, Krista.
We'd request you to repair AVG (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG) and check if the issue is resolved.
We'd request you to repair AVG (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG) and check if the issue is resolved.
Hello, Krista.
We'd request you to repair AVG (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG) and check if the issue is resolved.