Hello Rafael,
We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy. AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it. Upon carefully reviewing your account, I see that your issue has been escalated to our development team and they are working on it. And they will get back to you as soon as possbile. Your patience is much appreciated.
Please feel free to contact us for any further assistance. Thank you.
Hello Rafael,
We are sorry to hear that from you. We apologize for the inconvenience caused. I just checked your records and I can understand that you have contacted our technicians regarding AVG UI issue. I can see that our technician has escalated the case to higher level department. The case number is 03000114. I would like to keep you informed that it is a known issue and our expert technicians are working on it to make sure that the issue is resolved very soon. Appreciate your understanding. Thank you.
When your Technicians solve this problem let me know to download again your software. In the mean time I already uninstalled. Due to, this is a shame that your customers
have to being suffering this type of scam.
AVG is supported advertising and parnert there is an unfear way to treat your customer. After allow one of your technician and stay for over 45 minutes waiting for the tech support and 40 minutes working nothing was resolve. I feel this is a shame for AVG. that supose to protect us from spyware and malware.
AVG was infected and tech do not how to fix it
When your Technicians solve this problem let me know to download again your software. In the mean time I already uninstalled. Due to, this is a shame that your customers
have to being suffering this type of scam.