Advertising pop ups

Hello John,

We'll certainly check this for you.

You do have an active AVG Secure VPN subscription valid till May 20, 2022. This can be installed on multiple platforms (Windows PC, Mac, Android and iOS devices) and can be active on 5 devices at a time. If you have installed and activated your AVG Secure VPN, then you shouldn't be getting any purchase pop-ups for this product.

We are uncertain about the source of pop-up. Would you be so kind and provide us with the screenshot of the campaign message to get a better clarity?

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

When, Oh when are AVG marketing going to get it right and stop annoying existing customers??
Pop up marketing phone protection (mostly android which I haven't got) and VPN (for IOS) which I have and have purchased app cannot be removed from the screen!
Get it right AVG!
If I hadn't got VPN and didn't want to buy this would seriously put me off buying.
Again - please get it right and start to consider the 'don't care' company image that you are repeatedly putting out.

Please note on the screen shot that there is no "X" in the top right hand corner. So the screen cannot be closed.
If you get the same screen from VPN or Tuneup there IS an "X" in the corner and you CAN close the screen.
I now have 3 of these unclosable pop ups (each directly on top of the one before) and rhe only way to close them is to restart.

User-added image

Thank you for the screenshot, John. 

This is usual one. When you click 'Even more from AVG' next to 'My Subscription', it will show you the available Android products from AVG. It is not a campaign message. 

During optimization using AVG PC TuneUp, it will always shows results in GB or MB. But in your case, it is different. Could you share the screenshot of the same to check it from our end? 

We appreciate your understanding in advance!