After a re-boot the Computer and Hacker Attach modules are red and " FIX NOW " is required

AVG Performance
3

Hello Vic,

This isn't the expected behavior. Let us check whether ransomware protection is enabled.
Open AVG Internet Security program interface.
Click on "Menu–>Settings–>Full Protection–>Ransomware Protection".
If it shows as red in color, click on the slider to the right.
It should get turned on and appear in green color.
Once you see this, check whether 'Hacker Attacks' says as protected even after restarting the PC.
Keep us posted.

1

After a re-boot the 'Computer' and 'Hacker Attack' modules are red and a FIX NOW is required. After the FIX NOW is activated all modules are green but a PC RESTART NEEDED is displayed. When the PC is restarted the above sequence is repeated. Does anybody have a solution to this problem?

2

Hello Vic,

This isn't the expected behavior. Let us check whether ransomware protection is enabled.
Open AVG Internet Security program interface.
Click on "Menu–>Settings–>Full Protection–>Ransomware Protection".
If it shows as red in color, click on the slider to the right.
It should get turned on and appear in green color.
Once you see this, check whether 'Hacker Attacks' says as protected even after restarting the PC.
Keep us posted.