After avg did and update 3 days ago email stop working

AVG Protection
9

Hello Douglas,

We apologize for the inconvenience caused. We request you to repair the AVG Protection by following the instructions below:

1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG Protection in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.

Please follow the instructions above and contact us for further help.

Thank you.

7

well now i really piss it was working fine and now it automatily dowload you zen again and mess up the whole coputer again thank alot

2

Hello Douglas,

We apologize for the inconvenience caused. We request you to repair the AVG Protection by following the instructions below:

1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG Protection in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.

Please follow the instructions above and contact us for further help.

Thank you.

1

after avg did and update 3 days ago emails stop working have to turn off fire wall to down load them
say your server does not support the connection encryption type you have specified

4

Hello Douglas,

We understand your concern. From what we have learned about your issue, we would like to offer you a free remote assistance service as a best way of resolving it.
A skilled AVG technician can remotely connect to your computer via a secure connection and fix the issue quickly and effectively.

We have sent you an email with the instructions to connect with our senior technicians. Please follow the instructions and contact us for further help.

Thank you.

8

Hi Douglas,
We suggest you to change the firewall network profile from "Public" to "Private" and check if that fixes the issue. To change this settings, please open the AVG Internet Security and click on Menu>Settings>Components>Firewall>Customize>Network profile.
Thank you!

3

well did that and was no help so did what was right delelt all and got it back to were it was before it add the new program and all work fine so no zin what ever that it i do not want iot all it did was slow the internet and make the emails not work

5

Hello Douglas,
We really sorry to know that. We would request you to disable the AVG program and check whether your able to access the email without any issues. Please let us know once you disabled the AVG program.
The following article explains how to disable the AVG program: http://support.avg.com/SupportArticleView?urlname=How-to-disable-AVG .
Thank you.

6

once Zin was remove thing work just like before