After AVG Free install MS Defender still the designated Security Provider in Win 10

AVG Protection
3

Hi Mike,

We are sorry to hear this.

We will help you to resolve the issue.

Please provide us the screenshot of the security dashboard to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

1

I am trying to help a friend install AVG Free.  We have loaded AVG and it is showing in the System Tray (Notification Area) next to the clock.  When you hover over it, indicates that “You are protected”, there are NO right click options and when you double click on it you get the AVG Dashboard.  However, in the Virus & Threat Protection screen of the Security Dashboard, MS Defender is shown as the security provider, NOT AVG.    Normally, when AVG Free AV is installed, MS Defender is put into a kind of hibernation. 

The Virus & Threat Protection screen of the Security Dashboard shows:
                Security providers
                Manage the apps and services that protect your device
                Antivirus
                Microsoft Defender Antivirus
                Microsoft Defender Antivirus is turned on.

Can anyone describe how to force AVG and not MS Defender to be the Security Provider on the Virus & Threat Protection screen and get full right click functionality on the AVG System Tray icon?

Thanks,
Mike

2

Hi Mike,

We are sorry to hear this.

We will help you to resolve the issue.

Please provide us the screenshot of the security dashboard to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.