After bank transfer payment no software renewal

Hello Fern,

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Hi everyone, I' m having problems to renewal AVG sotware after bank transfer done in 21 January 2022.
Please activate my  AVG software. Thanks a lot. 

TRN 0306933937703510481570015700IT      euro 29,99

TRN 0306934442610611481570015700IT     euro 49,99

AVG IBAN: IT17Y0306901020100000585002

Hello Fern,

We are sorry to know this.
We will check and help you with this issue.
We request you not to share any of your personal or sensitive information over the public forum.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.