After having renewed my subscription i keep getting a message "your protection has expired"

AVG Protection
3

Hi Des,
You may receive few email about expiration, because you changed product to different one, please ignore them.
Thanks

1

I renewed my subscription which was confirmed by email why do i keep getting a message stating you have lost your protection

2

Hi Des,
You may receive few email about expiration, because you changed product to different one, please ignore them.
Thanks