After installing AVG PC TuneUp my laptop would not shut down and my Firefox no longer worked?

Larry, Have a look@ this article (https://support.avg.com/SupportArticleView?urlname=How-to-restore-changes-made-to-your-computer-by-AVG-PC-Tuneup).
AVG Guru

Hi Larry,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

Larry, Have a look@ this article (https://support.avg.com/SupportArticleView?urlname=How-to-restore-changes-made-to-your-computer-by-AVG-PC-Tuneup).
AVG Guru

Hi Larry,
What is current status, were you able to solve it or do you still need our assistance?
Thanks