After logging to the Anti-Theft service using my google acount i see a message that tells me tha i can not controll my device via antitheft web sit only from text messages

Hi Kostas,
Is your phone connected to Internet? If yes, please contact AVG Mobilation specialists directly through the AVG program >> Menu >> Help >> Contact Us form to provide them with more detailed information about your device and the issue.
Thanks

Hi Kostas,
Is your phone connected to Internet? If yes, please contact AVG Mobilation specialists directly through the AVG program >> Menu >> Help >> Contact Us form to provide them with more detailed information about your device and the issue.
Thanks