Hello Paul. Sorry to hear about the inconvenience caused. Could you please let me know which AVG product are you referring to? And did you run AVG remover tool to uninstall and re install the product?
After upgrading to windows 10 AVG won't start, i get a message that MSVCR110.dll file is missing. i uninstalled everything AVG and reinstalled, still same error. Can anyone help? I can't get the AVG chat support to load
Hello Paul.
Please follow the instructions given to resolve your issue.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
After that please use the link given to reinstall AVG free: http://avgread.me/1cvJ6DX.
Feel free to get back to us if you are facing any issue.
Thank you.