Aktivierung dont go

I bought a new product.I can't activate the key.Program keeps saying server unreachable. Now I have AVG with a new key and the program doesn't work.

Hi Volker,
Thank you for contacting AVG. I see you are facing issues with activating the subscription. I am sorry for the inconvenience. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thanks and Keep us updated.

Hi Volker,
Thank you for contacting AVG. I see you are facing issues with activating the subscription. I am sorry for the inconvenience. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thanks and Keep us updated.