Alarm Clock Xtreme ads now appearing despite already paying the fee

Android products
3

Hi Greg,

We will help you to sort out the issue.

We have a separate team for the Mobile products.

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Thank you.

2

Hi Greg,

We will help you to sort out the issue.

We have a separate team for the Mobile products.

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Thank you.

1

Android user who purchased the No Ads plan for $2.99 in March 2020 for the app Alarm Clock Xtreme. Recently ads started appearing again. How can I get this corrected? I can't contact support directly since it shows I never purchased anything, but the purchase is still in my Google Purchase History.