Alarm Clock Xtreme alarm doesn't go off

Android products
4

Hello Eric,
We apologize for the inconvenience caused.
Please be informed that we do have a separate team working on Mobile issues.  Please click on the following link http://bit.ly/1EC8H4H select the product as 'paid' in the support form even if you are using free product and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option and submit your query. Our AVG mobile team will reply back to you via email with a resolution.
Feel free to contact us for any further assistance. Thank you.

1

My alarm doesn't go off after the phone has been idle for some time. Shortly after waking it back up by touching the screen, it starts to go off. Can anyone assist? I have a Droid Turbo 2 with Android M

3

Eric, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. 
AVG Guru

2

Hello Eric,
We apologize for the inconvenience caused.
Please be informed that we do have a separate team working on Mobile issues.  Please click on the following link http://bit.ly/1EC8H4H select the product as 'paid' in the support form even if you are using free product and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option and submit your query. Our AVG mobile team will reply back to you via email with a resolution.
Feel free to contact us for any further assistance. Thank you.