Alarm clock xtreme alarm sounds

Hello J E.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We have dedicated mobile team and we have already escalated your issue to them.
They will get back to you via email and help you further.
Thank you.

I've downloaded some different sounds to use as alarms but they are not showing in my options to choose from.  Previous ones I have downloaded are there but not the ones from today.  How do I find them?

Hello J E.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We have dedicated mobile team and we have already escalated your issue to them.
They will get back to you via email and help you further.
Thank you.