This issue began a while back. I have been using Alarm Clock Xtreme for quite a few years now and originally when I first started using it I could see what alarm was set via my lock screen e.g. I check my lock screen and it would have a notification on it - alarm set for 7am etc.
After a while this started playing up - every time the app was updated I had to uninstal and reinstal the app to get this feature working. However eventually that even stopped working. This was on an Samsung s6 phone I should add.
I have just upgraded to the Samsung s8 and tried to see if this will work now but it doesn't. Has this feature been removed or is this a bug? The main reason I started using Alarm Clock Xtreme was this feature as the default android alarm doesn't do this and I want to be able to quickly glance at my phone and know my alarm is set for the right time.
Thanks for reading
Link tells me email support is only for paid users
Hello Peter,
I'm sorry to hear about this, I request you to connect with our mobile support team. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Best regards,
Alok.
Yes Peter, currently we have only mobile email support. Please submit your query and our mobile support team will reply you as soon as possible via email with a resolution.
Best regards,
Alok.
That is what I did - in the link you gave me I chose Android, the correct product etc. and it tells me email support is not available because I am not a paying customer
Hello Peter,
I have escalated this case to our senior team, we will contact you with a resolution once we receive a reply or in need of more information.
Best regards,
Alok.
Link tells me email support is only for paid users
Peter, I appreciate your patience. I would request you to contact our Mobile Support team from AVG application installed on your device. It will help us to know about the device details and application settings which will be escalated to the specialists.
Open AVG Anti-virus app/AVG Cleaner app.
Tap on the drawer.
Click on Help and support-> Contact support and fill the form.
Thank you.
Peter, I appreciate your patience. I would request you to contact our Mobile Support team from AVG application installed on your device. It will help us to know about the device details and application settings which will be escalated to the specialists.
Open AVG Anti-virus app/AVG Cleaner app.
Tap on the drawer.
Click on Help and support-> Contact support and fill the form.
Thank you.