Hello Lance,
Thank you for contacting AVG support community.
We are sorry for the trouble caused.
Please tell the if its andriod or iOS.
We will certainly help you out.
Thank you and keep us updated.
Th alarm works, It's just not popping up on the screen when it goes off. How to I set the alarm to show on screen when my phone is locked or anytime when I am not in the app?
Thank you for writing us back, Lance.
We have a specialized mobile team, who'll give better clarity regarding this concern.
Please use the below link to contact them
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in the other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Thank you for understanding.
Hello Lance,
Thank you for contacting AVG support community.
We are sorry for the trouble caused.
Please tell the if its andriod or iOS.
We will certainly help you out.
Thank you and keep us updated.