Hello,
I am on holiday from the UK to Lyon and when walking into the hotel lobby, my android device's avg alarm went off stating that the phone was either lost or stolen. I entered my pin and everything was resolved.
However, I checked my phone's activity log online and found suspicious information (see picture).
This activity coincided timewise with the alarm going off. A virus scan however did not reveal any viruses and AVG has never listed any other type of activity like it.
What could this be?
Hello John,
We do not see the image here.
Please post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thanks.
Thank you for the screenshot.
To get further assistance regarding this, we request you to submit the ticket to our mobile team.
Click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
Thank you so much.
Our mobile support team will get in touch with you through email shortly.
Hello John,
We do not see the image here.
Please post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thanks.
Thanks. I've emailed tech support.
John, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru