Alarm Xtreme No Longer Appears on Top of the Screen

Android products
3

Hi Lori,
We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

1

Hello. I am using a Samsung Galaxy Note 9. My alarm no longer appears on top when it goes off. I have to physically open the app to see the Snooze and Dismiss buttons. I have searched my settings and manage apps but I can't find an option to make the alarm appear on top, again. This is a recent development, and I honestly don't know what changed to make this happen. 

Any help is greatly appreciated.

2

Hi Lori,
We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team