i keep getting constant popup alerts for this url. has just started in last few days and can happen on any website url.
any ideas why or how i can stop this alert ?
Hello Roger.
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
From your description, it possibly seems to be a false positive.
Initially, we'd suggest you to ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom left corner - Restart computer after successful update & check.
Please help us with a screenshot of the threat popup to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Hello Roger.
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
From your description, it possibly seems to be a false positive.
Initially, we'd suggest you to ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom left corner - Restart computer after successful update & check.
Please help us with a screenshot of the threat popup to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Hello Seth,
Thank you for writing us back.
We are sorry to know that you still receive the threat pop ups.
Could you please share us the full screenshot of the threat pop up that you have received?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Awaiting for your response.
Hello Dee,
Thank you for contacting AVG Community.
We are really sorry to know this. We'll certainly check and help you out.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.
Hello Seth,
Thank you for writing us back.
We are sorry to know that you still receive the threat pop ups.
Could you please share us the full screenshot of the threat pop up that you have received?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Awaiting for your response.