All encrypted documenst going to Quarantine

Viruses & Threats
3

Hello Nilsa,

We're sorry to hear this.
We suggest you restore the files from quarantine and add the file to the exception.
Please refer to the article (https://support.avg.com/SupportArticleView?l=en&supportType=home&urlName=Use-AVG-Antivirus-Quarantine) for instruction.
Keep us posted.

1

All encrypted documents are going to Quarantine. Help!

2

Hello Nilsa,

We're sorry to hear this.
We suggest you restore the files from quarantine and add the file to the exception.
Please refer to the article (https://support.avg.com/SupportArticleView?l=en&supportType=home&urlName=Use-AVG-Antivirus-Quarantine) for instruction.
Keep us posted.