All files not being read during scans

AVG Protection
7

Dear Mr Dinesh Krishnan!
How can i  to see, tthese files?

6

Hi Richard,

We're sorry for the discomfort this has caused you.
Please share us a screenshot of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, specify the name & program version of the AVG program you're referring to.
Thanks in advance!

1

Any type of scan I run receives the following message in report. "Your file or folder scan was unable to scan all files. We suggest scanning again."  I run another scan and have tried changing type of scan. Other than identifying the type of scan I ran the resulting message is the same for all scans. The report does not identify the files  Are there any suggestions on what to do or look for. Thank you

5

Dear Mr Dinesh Krishnan!
How can i  to see, tthese files?

4

Hi Richard,

We're sorry for the discomfort this has caused you.
Please share us a screenshot of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, specify the name & program version of the AVG program you're referring to.
Thanks in advance!

2

Hi Midhun
Avg Inernet Security: 
Software Version: 21.6.3189 (build UL version: 1.0.622
The message appears when I hover over the circled i in Scan History. The screen shot does not show the message…
User-added image




3

Hello Nagy,
We have replied to your original post, please click here to check your initial post and revert to us.
Please try to keep the whole conversation in one thread to speed up the resolution.
Thank you.