Hello Juliet,
Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
We'd like to inform you that the issue you're referring to, has already been resolved in the form of an update of AVG TuneUp.
Since your AVG TuneUp is not responding, we request you to uninstall and reinstall it to check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.
I am distraught. Word does not work, Excel does not work - they're gone. I had to fiddle to get iTunes to work as something had been deleted in the AVG 'clean-up'. I think BBC iPlayer does not work either.
I need to get my computer back to how it was before downloading and paying for AVG.
What procedure do I follow to get AVG to remedy all this? (and reimburse my payment)
Juliet
Hello Juliet,
Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
We'd like to inform you that the issue you're referring to, has already been resolved in the form of an update of AVG TuneUp.
Since your AVG TuneUp is not responding, we request you to uninstall and reinstall it to check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.
Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
We'd like to inform you that the issue you're referring to, has already been resolved in the form of an update of AVG TuneUp.
Since your AVG TuneUp is not responding, we request you to uninstall and reinstall it to check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.