Already paid for VPN but it tells me I have to pay again

AVG VPN
3

Hello Gordon,

This isn't the expected behavior, but we can fix it.
We have refreshed the subscription from our end.
Hence, it is necessary to check the activation status after 5 hours.
If the activation issue persists, get connected with our additional support who can assist further on this matter.
An email has been sent to get connected with them.
If the email is not found in inbox do check in spam and junk folders.

1

My VPN keeps telling me I have to pay a subscription  which  I already have  to  2019

2

Hello Gordon,

This isn't the expected behavior, but we can fix it.
We have refreshed the subscription from our end.
Hence, it is necessary to check the activation status after 5 hours.
If the activation issue persists, get connected with our additional support who can assist further on this matter.
An email has been sent to get connected with them.
If the email is not found in inbox do check in spam and junk folders.