Am fost taxat cu aproape 200 euro pe doua produse pe care nici nu le am comandat

they wanted my money back on two products that I didn't even order anymore, I will explain everything to you: on 08.12.2020 the following amounts were withdrawn from my card: order: 352921 … 429 lei = 88 , 67 euro and by order 358490 … 440.03 lei = 89.99 euro. It is notified: exp. Dec 17, 2020 (I don't know what he means). I didn't order these products, I don't even have one of the devices I had inst. antivirus. What can I do to get my money back ???..OK ???

Hello Adrian,

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We acknowledge your request and confirm the right for refund.

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veau sa mi se returneze banii  pe doua produse pe care nici nu le am comandat in continuare o sa va expun totul :in data de 08.12.2020 mi sau retras de pe card urmatoarele sume:ordin :352921....429 lei=88,67 euro  si prin ordinul 358490....440.03 lei =89,99 euro .Se notfica :exp. 17 dec 2020  (nu stiu ce  vrea sa spuna ).eu nu am comandat aceste produse eu nici nu mai am unul din device ul pe care am avut inst. antivirusul.Ce pot face sa primesc bani inapoi ???

they wanted my money back on two products that I didn't even order anymore, I will explain everything to you: on 08.12.2020 the following amounts were withdrawn from my card: order: 352921 … 429 lei = 88 , 67 euro and by order 358490 … 440.03 lei = 89.99 euro. It is notified: exp. Dec 17, 2020 (I don't know what he means). I didn't order these products, I don't even have one of the devices I had inst. antivirus. What can I do to get my money back ???..OK ???

Hello Adrian, 

We will help you to sort out this refund request.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hello Adrian,

Support through this channel is available only in English. You can write back to us in English and use translator to know this information.

We acknowledge your request and confirm the right for refund.

I have sent an email containing more details as it is not recommended to share them here. Check your inbox and spam box as well.