Am I connected at all

Mac products
5

Hello, John.
The license number you provided belongs to AVG PC TuneUp product which can be installed on a Windows device only. It can not be installed on a Mac computer. Your AVG PC TuneUp (1 computer) license was renewed automatically on 10th Feb 2018. Also, I see that you have an active AVG TuneUp - Unlimited (1 year subscription) and an active AVG Internet Security - Unlimited (1 year subscription).

Since AVG PC TuneUp and AVG TuneUp - Unlimited are identical products, I can process refund for the recently renewed AVG PC TuneUp (1 computer) license. Please revert with your confirmation to proceed further. I would also like to inform you that you can install AVG Anti Virus or AVG Cleaner on your Mac for free.
To install AVG Anti Virus for Mac, please follow the steps in this link.
To install AVG Cleaner for Mac, please follow the steps in this link.

1

License removed

got this new Mac recently …can’t r call if I had firewall installed 

can you help

2

Hello, John.
The license number you provided belongs to AVG PC TuneUp product which can be installed on a Windows device only. It can not be installed on a Mac computer. Your AVG PC TuneUp (1 computer) license was renewed automatically on 10th Feb 2018. Also, I see that you have an active AVG TuneUp - Unlimited (1 year subscription) and an active AVG Internet Security - Unlimited (1 year subscription).

Since AVG PC TuneUp and AVG TuneUp - Unlimited are identical products, I can process refund for the recently renewed AVG PC TuneUp (1 computer) license. Please revert with your confirmation to proceed further. I would also like to inform you that you can install AVG Anti Virus or AVG Cleaner on your Mac for free.
To install AVG Anti Virus for Mac, please follow the steps in this link.
To install AVG Cleaner for Mac, please follow the steps in this link.

3

John,
Please download AVG Anti Virus on your Mac as per the instructions in my previous post and run a virus scan.

4

Thanks looks like I have a virus

unable to establish link on this apple tablet…

not sure what to do

wont panic

namaste

johnnie