John, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Other posting (https://support.avg.com/answers?id=906b0000000DP8FAAW).
AVG Guru
Hello John,
We regret for the inconvenience caused. Could you please elaborate your issues with the AVG program so that we could assist you better.
Thank you.