Hello Ivan,
Thank you for contacting AVG Community Support.
We understand that you are unable to use Amazon website when VPN enabled.
We are really sorry to know this. We will do our best to address this issue for you. Some banking and shopping websites need to identify and verify customer during login and also need to provide location based services, hence, they block VPN.
Due to the nature of how VPN services work, obscuring your actual location can sometimes cause websites of certain institutions to block such connections by default due to the mismatch in the actual and virtual location that the application provides your device with to encrypt your data and protect it.
Regrettably, there is no circumventing this because this accessibility is entirely managed by the service provider you are trying to connect to. However, we can try to unblock websites using other VPN locations.
We suggest you try changing VPN server location and check the issue.
Your VPN is most useful for all other instances, but when accessing high-security online locations like government, lottery, shopping or banking websites, if you are denied access due to your VPN, worry not since you can turn it off for a moment and turn it back on once you finish what you wanted to do.
Thank you for your understanding.
Hello Ivan,
Thank you for contacting AVG Community Support.
We understand that you are unable to use Amazon website when VPN enabled.
We are really sorry to know this. We will do our best to address this issue for you. Some banking and shopping websites need to identify and verify customer during login and also need to provide location based services, hence, they block VPN.
Due to the nature of how VPN services work, obscuring your actual location can sometimes cause websites of certain institutions to block such connections by default due to the mismatch in the actual and virtual location that the application provides your device with to encrypt your data and protect it.
Regrettably, there is no circumventing this because this accessibility is entirely managed by the service provider you are trying to connect to. However, we can try to unblock websites using other VPN locations.
We suggest you try changing VPN server location and check the issue.
Your VPN is most useful for all other instances, but when accessing high-security online locations like government, lottery, shopping or banking websites, if you are denied access due to your VPN, worry not since you can turn it off for a moment and turn it back on once you finish what you wanted to do.
Thank you for your understanding.
anyone know how to workaround Amazon detecting the VPN !!
Thank you for taking out your valuable time to writing us back.
We are really sorry to know about your experience. This is not what we expect from our customers.
Sometimes they detect the ip address from us. However, we would request to connect to other location and check,
Click on "change location" and select the locations available under "Streaming" and "P2P".
Check which location from it allows you to access.
You can also connect to the streaming servers (locations) such as Glassgow, Wonderland or Gotham City in AVG Secure VPN to check if it allows you to access.
If you need any assistance, please let us know and we'd be happy to assist you.