Amount got deducted even though i have unsubscribed AVG Antivirus Pro

HI AVG,

 I had subscribed AVG Antivirus Pro last year and later on i unsubscribed from this product. But still on oct 2017 21rst money(RS 333.50 /-) got deducted from my credit card . I  checked my account for order history it showed no records.

But money got deducted from Google*AVG UK. I have read these kind of fraudulent from the same org many times. Request to look in to the issue ASAP


Regards,
Prathibha MN

Hello Prathiba,

I understand the inconvenience.
I see that you have already submitted the issue to our mobile team.
The mobile support is only through email hence it will take time for you to get reply from them.
Please keep checking the email to know about the status.
Your patience is much appreciated.