This is an enormously serious development but AVG are not responding to our requests for clarity on this. So I think we should all contact the regulators without delay.
Kind regards
Shirley Threadingham
This is an enormously serious development but AVG are not responding to our requests for clarity on this. So I think we should all contact the regulators without delay.
Hi Shirley and Alan,
We’re reaching out to help address some of the questions here.
First, we can confirm that the email you received was valid and not a phishing scam.
As part of the MOVEit incident, some customer information, such as name, email address, and phone number, was impacted. Our systems are secure and operational, and the cause of this was addressed immediately when the MOVEit incident was discovered.
While this information is not considered high risk, we take the safety of our customers extremely seriously. The best way to protect yourself is being vigilant against any potential phishing threats using this. Should you have questions related to your personal account, you can always reach out to our support team.
You can also find more information about the Progress Software MOVEit vulnerability here (https://community.progress.com/s/article/MOVEit-Transfer-Critical-Vulnerability-31May2023).
For any other help, feel free to contact our support team at https://support.avg.com/support_sales?l=en