Hello Marx,
We apologize for the inconvenience caused.
We understand that you are experiencing issue in adding exception.
We would request you to run AVG remover tool to completely remove AVG 2015 and then re install 2016 version and check whether the issue still persist.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallFree .
Please feel free to get back to us for further assistance.
Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
Thank you.
Hey guys! This is a problem I cant find any solution to. So recently, my PC was infected with a trojan. I was able to remove it using malwarebytes since AVG antivirus 2015 free was unable to function properly due to the virus. Now, I tried changing settings in advanced settings and making exceptions for certain folders. Unfortunately, "An error occurred while saving the configuration: Unexpected type of the registry value" keeps popping up whenever I pressed "Apply". I am not sure where to start looking to fix it, since it might have affected AVG's registry stuff in the RefEdit, but im not so sure. Tried removing then reinstalling but it still did not work. Need urgent help since AVG detects some of my Steam Files as an unknown file and wants to remove it. Thanks in advance!
Hello Marx,
We apologize for the inconvenience caused.
We understand that you are experiencing issue in adding exception.
We would request you to run AVG remover tool to completely remove AVG 2015 and then re install 2016 version and check whether the issue still persist.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallFree .
Please feel free to get back to us for further assistance.
Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
Thank you.