I am trying to get the protection but I am having trouble installing it. Is there anyway that I can get help from a live response?
Hello Verna,
We're sorry to hear that you're facing this issue with Anti-theft, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.