Android anti-thieft

Hello Bernie,

We could see that you have submitted a ticket regarding this through our web contact form.
You will get the email response from our mobile team as soon as possible.
We appreciate your patience in the interim.
Thank you.

Some of the anti-theft commands that I can send to my LG G7 one phone work fine while others don't.
For example, the "message" command works and the "locate" command works but the "take picture" and "record audio" commands do not work.
In the case of the "take picture" command, the message on the sending computer indicates cannot contact device. However, the receiving device confirms receipt of the command in the anti-theft command history log, yet no picture is actually taken.
Anyone else experiencing similar issues?
thanks

Hello Bernie,

We could see that you have submitted a ticket regarding this through our web contact form.
You will get the email response from our mobile team as soon as possible.
We appreciate your patience in the interim.
Thank you.