Android device does not appear in the AVG management console

Hello Ernesto,

I understand you are unable to see your Android device on AVG Zen on Windows PC. Since AVG Zen app has been discontinued for Android, you may not be able to manage your android devices from Zen interface on your windows computer, because the URL has been changed to my.avg.com.

I would request you go to my.avg.com and enter your AVG Myaccount credentials to see the Android device information and Anti-theft notifications. Also, add and manage devices from PC Zen interface on Windows PC, instead the devices can be viewed by logging in my.avg.com and the scan and update feature cannot be monitored from the my.avg.com. However, our developers are working on the redesign of AVG Zen interface.

Once logged in on my Android device it is not added to the AVG admin console on my Windows 10 computer.

Hello Ernesto,

I understand you are unable to see your Android device on AVG Zen on Windows PC. Since AVG Zen app has been discontinued for Android, you may not be able to manage your android devices from Zen interface on your windows computer, because the URL has been changed to my.avg.com.

I would request you go to my.avg.com and enter your AVG Myaccount credentials to see the Android device information and Anti-theft notifications. Also, add and manage devices from PC Zen interface on Windows PC, instead the devices can be viewed by logging in my.avg.com and the scan and update feature cannot be monitored from the my.avg.com. However, our developers are working on the redesign of AVG Zen interface.