Hello Julie,
We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select the "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select the operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
please help… my phone was getting full so i followed the prompt to optimise my photos, but nearly through it the phone got full when it was 90% done (before it removed the old ones) and now i have duplicate photos and a completely full phone. I can't easily see the new ones to delete them. Please help. I have a samsung s9.
Hello Julie,
We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select the "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select the operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.