Android xperia: anti theft and cleaner not working

Android products
3

Hello Jory,

I apologize for the inconvenience. From the version 6.x, Anti-Theft is connected to the my.avg.com portal, so that you can manage all your licenses and also manage and track your mobile device from one place. When you update your AVG AntiVirus for Android to the version 6.x, your mobile device is automatically removed from AVG Mobilation and added to the my.avg.com portal. I would request you to go to my.avg.com, and enter your Myaccount credentials to view your device information and
Anti-theft notifications.

Regarding the subscription, are you facing difficulties in viewing AVG Antivirus PRO product in Google play store or AVG Myaccount? You can view your mobile subscriptions and also cancel automatic renewal directly via Google Play as specified on Google Play Help. For reference check this article http://support.avg.com/SupportArticleView?urlname=Manage-mobile-subscriptions.

1

I have android avg antivirus Pro, bought it off google play, read the comment about my avg products not showing up on this site.  How do I go about using anti theft find my android when i lose my phone?

2

Hello Jory,

I apologize for the inconvenience. From the version 6.x, Anti-Theft is connected to the my.avg.com portal, so that you can manage all your licenses and also manage and track your mobile device from one place. When you update your AVG AntiVirus for Android to the version 6.x, your mobile device is automatically removed from AVG Mobilation and added to the my.avg.com portal. I would request you to go to my.avg.com, and enter your Myaccount credentials to view your device information and
Anti-theft notifications.

Regarding the subscription, are you facing difficulties in viewing AVG Antivirus PRO product in Google play store or AVG Myaccount? You can view your mobile subscriptions and also cancel automatic renewal directly via Google Play as specified on Google Play Help. For reference check this article http://support.avg.com/SupportArticleView?urlname=Manage-mobile-subscriptions.