Annual payments coming out for no reason?

Hello Luke, 

Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you would like to get refund for AVG subscription. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hi,

I may of signed up to an anti virus program a few years back and completely forgot about it, every year though in October I have a payment that comes out of my account which I am
not using any services for, how do I cancel
this? I can’t find any details or a subscription or payment plan so I am very confused as to how I can cancel this to stop any future payments coming out? Many thanks,
Luke

Hello Luke, 

Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you would like to get refund for AVG subscription. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.