Hello Christine.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
Upon checking your account you are getting 12 months support not the 11 months. May I know where you see it shows only for 11 months so that we can check and help you further.
For price related concern you can directly reach our billing team using the below link : https://support.avg.com/support_sales?l=en
If you need any other help please let us know.
Thank you.
Why do we only get 11 months of support when we pay for 12 months. I changed over from having 2year covers as it was cheaper for the online 1year cover. Where can I get help from AVG directly?
Hello Christine.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
Upon checking your account you are getting 12 months support not the 11 months. May I know where you see it shows only for 11 months so that we can check and help you further.
For price related concern you can directly reach our billing team using the below link : https://support.avg.com/support_sales?l=en
If you need any other help please let us know.
Thank you.