Greetings,
We're glad to look into this and help you.
Please mention the address (URL) of the website that you're unable to access.
Also, let us know how you've narrowed it down that AVG is restricting your access to this website.
If you're receiving any error/threat message from AVG regarding the website, please share us it's screenshot, for better clarity.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Can someone please help a techno dinosaur idiot? I can't access a particular website I used to use regularly because it says I have 'anonymous browsing'. This website is perfectly legitimate. How can I disable it for an hour to access the website?
THANK YOU ANYONE WHO CAN HELP A TECHNOPHOBE!
Greetings,
We're glad to look into this and help you.
Please mention the address (URL) of the website that you're unable to access.
Also, let us know how you've narrowed it down that AVG is restricting your access to this website.
If you're receiving any error/threat message from AVG regarding the website, please share us it's screenshot, for better clarity.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
I have tried to access the website again this morning to check the message, and I managed to access it without any issues … typical! For information, the website I was trying to access was
500 - error page. I will come back to you if the problem reappears. Thank you.
We appreciate your efforts, Jane.
We are glad to know that the issue has been fixed.
Please observe the program and let us know, if you need further help.