Hello, Rosa.
I apologize for any inconvenience caused. There is an ongoing issue with AVG firewall component (hacker protection) which is already reported to our developers and they are working on a fix. And, may I know how did you narrow down the PC slowdown issue to AVG PC TuneUp? In general, the performance depends on many factors (OS type and version, HW configuration, other running applications, virus scan in progress etc.).
Please click on each component on AVG PC TuneUp dashboard to review and apply the recommended settings on your PC to optimize it's performance.
AVG should be investigated by the ACCC (in Australia.) I paid for total protection, on 6 April, now it does not provide Anti-hacking protection. I called their 1800531822 number this morning, the person I spoke to was absolutely hopeless, she said she would install a "fix" remotely, so far no fix has been installed. As for their AVG Tuneup, it slows a computer down, then it tells you your computer needs their AVG Tuneup in order to fix the problem. I will not be renewing my subscription next year, and I would rather have a refund.
Rosa Commisso
Hello, Rosa.
I apologize for any inconvenience caused. There is an ongoing issue with AVG firewall component (hacker protection) which is already reported to our developers and they are working on a fix. And, may I know how did you narrow down the PC slowdown issue to AVG PC TuneUp? In general, the performance depends on many factors (OS type and version, HW configuration, other running applications, virus scan in progress etc.).
Please click on each component on AVG PC TuneUp dashboard to review and apply the recommended settings on your PC to optimize it's performance.