Anti-rootkit not working

Hi Andrea,

We are sorry to hear this.

We will help you to resolve the issue.

Please check whether the option has been enabled in your AVG program

Open the AVG Program -> Settings -> Basic protection -> Detections -> Check whether "Enable Anti Rootkit" option is checked.

Please restart your computer and check for the issue again.

Keep us posted.
i am having this same problem. 

My dashboard says Anti root kit shield is turned off- when I click turn on- it does nothing. Any ideas?

i am having this same problem. 

We appreciate your efforts.

We will help you to resolve the issue.

We have offered our remote support through email. Please check for the email and connect back to us as soon as possible.

Hi Andrea,

We are sorry to hear this.

We will help you to resolve the issue.

Please check whether the option has been enabled in your AVG program

Open the AVG Program -> Settings -> Basic protection -> Detections -> Check whether "Enable Anti Rootkit" option is checked.

Please restart your computer and check for the issue again.

Keep us posted.

Hi Ben.
We regret to hear that.
Please post your own query so we can get your account details and offer further assistance.
If you are a paid user, please consider contacting our technical support team (https://support.avg.com/support_contact_form?l=en).

I have checked this and it was enabled - but I unchecked it and rechecked it and restarted- now my machine is running slow and AVG won't open- its says LOADING this shouldn't take long.

previous to this I did try control panel, uninstall and repair but it made no difference. I will try to keep restarting in the hope it will fix itself- so far restarted twice and no joy!