Hi Mike,
We're here to help.
Please restart your PC once and try to turn AVG Anti Spam feature on. If that does not help, I'd request to uninstall and reinstall Anti-Spam feature.
1. Open AVG Internet Security, click Menu and select 'Settings'.
2. Click General -> Troubleshooting -> Add or Remove components.
3. You will see a list of features, untick Anti-Spam from it and click Continue.
4. Once the setup is finished, reboot your PC.
5. To reinstall Anti-Spam, follow the same steps. This time by ticking Anti-Spam feature in components list.
You should be able to turn on this feature.
Let us know, the status of the issue.
on the payments section there is an anti spam feature which it recommends to install. this I have done and the slide button is red and off. However I cannot seem to be able to turn it on despite trying a combination of click and drags ! any advice on how to get this feature on ?
thanks in advance
Hi Mike,
We're here to help.
Please restart your PC once and try to turn AVG Anti Spam feature on. If that does not help, I'd request to uninstall and reinstall Anti-Spam feature.
1. Open AVG Internet Security, click Menu and select 'Settings'.
2. Click General -> Troubleshooting -> Add or Remove components.
3. You will see a list of features, untick Anti-Spam from it and click Continue.
4. Once the setup is finished, reboot your PC.
5. To reinstall Anti-Spam, follow the same steps. This time by ticking Anti-Spam feature in components list.
You should be able to turn on this feature.
Let us know, the status of the issue.