Anti-theft activation

AVG Protection
5

Hello Shaan,

We are sorry to hear that. Let us work together and fix this.
Provide the screenshot of AVG screen where it says password is wrong.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I have a Sony Xperia phone with a special "AVG for Xperia" on it. When I go to set up anti-theft it asks for an account email and password. I put it in but says the password is wrong. I reset my password and it still says the same thing. I force quit and that did nothing either. Any thoughts?

4

Message received when I enter my password.

2

Thank you for the info, Shaan. 
We have forwarded this case to our Android mobile team. They will check and get back to you via email. 
Your patience is much appreciated.

3

Hello Shaan,

We are sorry to hear that. Let us work together and fix this.
Provide the screenshot of AVG screen where it says password is wrong.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.