Anti theft does not show my phone as listed

AVG Protection
1

Although my phone is activated on avg it shows no phone when I log in online I never had this problem before

2

Hello Susan,

Since AVG Zen app has been discontinued for Android, you may not be able to manage your android devices from Zen interface on your windows computer, because the URL has been changed to my.avg.com.
Please go to my.avg.com and enter your AVG Myaccount credentials to see the Android device information and Anti-theft notifications. If you face any difficulties, please contact our mobile support team following the below steps for further assistance.

Open AVG Anti-virus app/AVG Cleaner app.
Tap on the drawer.
Click on Help and support-> Contact support and fill the form.

Thank you.